klik365 Platform Privacy Notice
This page describes what we collect when you use klik365 and how we keep that data protected. We at klik365 handle your personal information according to strict encryption protocols and data-retention limits. Your account credentials, deposit history, and gameplay data remain private and accessible only through your login. We do not sell or rent your information to third parties.
When you access klik365 on your phone—whether via our Android app or iOS browser—we record your device type, IP address, and session activity to detect fraud and improve performance. Our servers log your login attempts, deposit and withdrawal requests, and game interactions. Mobile apps may request permission to send push notifications about live events or bonus updates; you control these settings anytime in your account preferences.
This notice applies to all klik365 users across our supported jurisdictions. We comply with local data-protection laws and respond to user requests regarding their stored information. If you have questions about our practices, our support team can address them via the contact methods listed at the end of this page.
What Data We Collect on klik365
We collect your personal information during registration and ongoing account use. Required fields include your name, email address, mobile number, and date of birth for age verification. During KYC verification, we ask for a government-issued identity document (passport, national ID, or driver's licence) and may request a recent utility bill or selfie confirmation to validate your identity. These documents are stored encrypted and retained only as long as required for compliance, then securely deleted.
When you deposit funds via DANAe-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer from mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, payment method, timestamp, and confirmation status. We do not store your full bank account number or digital wallet credentials—those remain with the payment processor. Our systems see only a confirmation token and your final account balance. Withdrawal requests follow the same pattern: we log the amount and method, then pass the instruction to your chosen payment channel for processing.
- Mobile device data
- We collect device model, operating system, app version, and push-notification preferences if you install our Android or iOS app.
- Gameplay data
- We log which games you access, time spent, and bet amounts to personalise recommendations and detect unusual account activity.
- Support interactions
- Chat messages, email inquiries, and ticket histories are retained for quality assurance and dispute resolution.
- Cookies and tracking
- We use session cookies to keep you logged in and analytics cookies to understand user flow across klik365.
Our mobile app requests permission to access your device's notification system. Granting this permission allows us to send alerts about live Liga 1 matches, esports tournaments, or bonus credits. You can disable notifications anytime in your klik365 account settings without affecting core gameplay. We do not access your contacts, photos, or calendar.
Our Data Protection Policy on klik365
We encrypt all data in transit using HTTPS and at rest on our servers. Your password is hashed using industry-standard algorithms; we never store or transmit your plaintext password. Login sessions expire after thirty minutes of inactivity, and we recommend you change your password every three months. If you suspect unauthorised access, contact our support team immediately to reset your credentials and review your account activity.
Third-party processors handle specific functions for klik365. Our payment partners (the teams behind DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and the Indonesian banks) receive only the information needed to process transactions—your name, account number, and amount. Identity-verification services may access your uploaded documents to confirm your age and address. Analytics providers see aggregated, anonymised traffic data but not your personal details. We contractually require all processors to maintain encryption and limit data use to agreed purposes.
Our servers may sit outside your jurisdiction, typically in secure data centres across Southeast Asia and Australia. We comply with data-residency laws where they apply. You retain the right to request what personal data we hold about you, ask us to delete it, or correct inaccuracies. Submit these requests via email, and our team will respond within ten business days. We retain your account data for as long as your account remains active; after closure, we delete personal information within ninety days unless legal or compliance obligations require longer retention.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Contact Our Privacy Team
If you have concerns about how we handle your data, contact our support team via in-app messaging, email, or our online form. We respond to privacy inquiries within five business days. Your feedback helps us improve our data practices across all klik365 services in Jakarta, Surabaya, Bandung, Medan, and other supported regions.
This privacy notice may be updated periodically to reflect new technologies, legal changes, or operational updates. We will notify you of material changes via email or in-app message. Continued use of klik365 after such updates constitutes your acceptance of the revised terms.